The feature you are trying to use is on a network resource that is unavailable
This happens when there is a bad uninstall of the app and you trying to update to the latest app.
You might also get the error message "The older version of FilterOnMeWindows cannot be removed. Contact your technical support group".
This is a Windows problem.
We've had success with customers following the instructions on this page:
If that page is not available, you can read the PDF version.